Shipping and Delivery Policy

 

Shipping Policy

At Lil Buddha, every order is handled with the same care and attention that goes into creating our products. We are committed to ensuring a seamless and pleasant delivery experience for you.

Shipping Destinations

We currently ship across India. At this time, we do not offer international shipping.

Order Processing

Orders are carefully prepared and dispatched within 1–3 business days, excluding Sundays and public holidays. Each piece is quality-checked before it leaves our studio.

Delivery Timelines

Estimated delivery times from the date of dispatch:

• Metro Cities: 3–5 business days

• Other Cities & Towns: 5–8 business days

• Remote Locations: Up to 10 business days

While we strive to meet these timelines, deliveries may occasionally be affected by factors beyond our control, such as courier delays, weather conditions, or peak festive periods.

Shipping Charges

Shipping fees, if applicable, are clearly displayed at checkout.
From time to time, we may offer complimentary shipping as part of special collections or seasonal offerings.

Order Tracking

Once your order has been dispatched, you will receive a tracking link via email or SMS, allowing you to follow your order’s journey to your doorstep.

Delivery Concerns

If your order experiences an unexpected delay or is marked as delivered but not received, please contact us within 24 hours so we may promptly assist you.

Package Refusal

Orders that are refused at the time of delivery or returned due to unsuccessful delivery attempts may be subject to return shipping charges, which will be deducted from any applicable refund. We recommend accepting the delivery and contacting our customer care team should you require further assistance.

Address Accuracy

Kindly ensure that your shipping details are complete and accurate at the time of checkout. We are unable to take responsibility for delays or delivery issues arising from incorrect address information.

Damaged or Missing Items

In the rare event that your order arrives damaged or incomplete, please notify us within 24 hours of delivery, along with clear photographs and an unboxing video, to help us resolve the matter swiftly.

Customer Care

For any shipping-related assistance, our team will be happy to help:

📧 support@lilbuddha.in